Terms of Service

Who these terms apply to

These terms govern the relationship between King AI & Automation Ltd (SC787231), a company registered in Scotland ("we", "us"), and any individual or business ("you", "the client") that engages our services or uses this website.

Using this website

This website is provided for informational purposes. You may not use it in any way that is unlawful, harmful, or that infringes the rights of others. We reserve the right to restrict access to this website at any time without notice.

Our services

We build custom AI automation systems for UK service businesses. The scope, deliverables, timeline, and price for each engagement are agreed in writing before any work begins. Every project is covered by our 30-day money-back guarantee (see "Money-back guarantee" below).

Payment

Payment terms are set out in your individual project agreement. Invoices are due within 14 days of issue unless otherwise agreed. We reserve the right to suspend support or handover access to delivered systems if invoices remain unpaid after 30 days.

Money-back guarantee

Every project we deliver is covered by a 30-day money-back guarantee, beginning on the date the system goes live in your environment ("go-live"). During this 30-day window you are entitled to two complimentary 1-on-1 adjustment sessions with Dylan King to tweak the system to fit your business. If, at the end of the 30 days (or sooner), you decide you do not wish to continue using the system, you may request a full refund of the project fees paid to King AI & Automation Ltd. No reason needs to be given.

Refund requests must be made by email to the project contact within the 30-day window. On receipt of a valid refund request, the refund condition is that the delivered system is deactivated in full. This includes any components hosted by King AI & Automation Ltd on your behalf and any components hosted on your own infrastructure or third-party accounts (n8n, Make.com, Airtable, etc.). You agree to provide reasonable cooperation to disable or remove the workflows, credentials, and integrations we built. Continued use of the delivered system after a refund is paid is not permitted. Once deactivation is complete, project fees paid will be returned within 14 days.

This guarantee applies to King AI & Automation Ltd project build fees only and does not cover ongoing third-party platform subscription costs (n8n cloud, Make.com, Airtable, etc.) you have paid directly to those providers.

Intellectual property

On full payment of all invoices relating to a project, you own the automation workflows, configuration files, and documentation we build for you. We retain the right to describe the general nature of the work in case studies and marketing materials, with your permission, and without disclosing any confidential business information.

The content of this website (copy, design, and code) remains the property of King AI & Automation Ltd.

Confidentiality

Any business information you share with us in the course of a project is treated as confidential. We will not disclose it to third parties without your written consent, except where required by law.

Limitation of liability

To the fullest extent permitted by law, our liability for any loss or damage arising from our services is limited to the amount you paid us for the project in question. We are not liable for indirect or consequential losses, including lost profits or business interruption.

We take reasonable care to deliver reliable systems, but we cannot guarantee that third-party platforms (n8n cloud, Make.com, Airtable, etc.) will remain available or unchanged. Disruption caused by third-party platform changes is outside our control.

Governing law

These terms are governed by the laws of Scotland. Any disputes will be subject to the exclusive jurisdiction of the Scottish courts.

Contact

Questions about these terms: dylan@kingaiandautomation.co.uk